Frequently Asked Questions

[Shipping fee]
Standard: Free
- We ship all our products via SingPost.
- This site shall not be held responsible for any loss or damage that occurs after delivery has been completed.

[Delivery time]
- Shipping takes place between Monday to Friday, excluding holidays and weekends.
- Typically, orders are processed and shipped within 2-3 business days.

We currently accept credit cards, debit cards and PayNow payment methods.

Yes, we have a hassle-free return policy. If there is a defect in the product you received, you can initiate a return within 7 days of receiving the product. You can contact us at info@ta1-shop.com for assistance.

Currently, we only provide shipping services within Singapore.